Return Policy : Returns will be accepted for items that have been returned within 14 days in perfect condition. Returns are only honored for faulty products. We will organize for a replacement or a refund depending on the situation.

Refunds : Returns are handled on a case by case basis.

Once approved, your refund will be initiated within one business day. It might take up to five business days to process your refund.

Shipping : When placing your order, you will have different options on how you would like your order to be shipped.

Public Holidays : TheKingWill does not ship products during public holidays, as we are closed.

Delivery : Your purchased items will be sent to you by postal service.

We can deliver to any place around the world.

Please allow for up to 7 days, from the time your order was confirmed, for the shipped item to arrive at the stated address.

When placing your order, please make sure that the address details provided are accurate. Indicate the name of the company, name of building, floor level and the name of the recipient on the shipping address.

It is up to the delivery contractor to decide whether to leave the shipment at the door unattended. They make this decision based on their judgment and TheKingWill has no influence over this. We do not accept any liability for delayed or lost shipments. However, in case something happens, please feel free to get in touch with our customer care team with your inquiry and we will do our best to assist you in any way we can.

Shipping charges : You will be notified of the shipping charges when you are placing your order. Charges are based on distance and weight of the items to be shipped.

Privacy : At the time of placing an order, you will be required to provide us with your personal information. This information is used to fulfill and deliver your order to you. We will not sell your data to marketing companies.

If you subscribe to our newsletter, we will use your information to send you promotional messages. But you can unsubscribe whenever you want.